What to Check in BoonBuy QC Photos

Check the item you can identify in the photos

Compare the color or finish, size label, quantity and included pieces with the order. For shoes, inspect both sides and the soles. For clothes, look at seams, closures and the size tag. For bags, check the opening, strap attachment points and hardware.

Work through these details one at a time. An overall picture can make a mismatch in one option hard to see, especially when a listing has multiple versions.

Ask for the photo that would settle an open point

If a measurement decides whether you will keep the item, ask whether BoonBuy can show it with a ruler. If a photo seems to show a defect, describe the exact location. For example, “Could you show the stitching beside the left strap attachment from closer up?” gives support something specific to check.

Photos show visible details and can help you spot a wrong variant. They give limited information about durability, materials or authenticity. Use the listing details and applicable support options for anything the images leave unclear.

Resolve questions while the parcel is still at the warehouse

Check BoonBuy’s order screen and help center for the current photo, return or exchange process. Keep the order number, the photo and the seller listing together. Review the response before including that item in a parcel.